I am having the same experience with my only one week old N97. It hangs after receiving a call and cant be switched off until it has to be rebooted- by removing and replacing the battery. I had a P1i. Does Nokia have any advice for sorting out this problem?
adrian,
i m also facing the same problem.
whenever i try to see imades fron image viewer in n97 whic i bought just a month ago'
it just hangs up not even thumbnails are visible.
does any one knows what's wrong'
whiether it's
software defect or hardware'
if someoen can help...
plz i m wating. rahultowardsvictory@yahoo.com rahultowardsvictory@gmail.com rahultowardsvictory@rediffmail.com
i have a big problem with my n97 i just bought a week ago. the headset icon stays on all the time even adn the loudspeaker does not work or i cannot talk to anyon on the phone with the headset. if you can help the can u please email me on ataur_4u2nv@hotmail.co.uk
thanks
i exchanged my N97 twice now 'coz the first one i bought always hang up.now the 2nd phone has the same problem.this is the biggest mistake i made.i should've just bought samsung omnia than this rubbish gadget made by NOKIA.well,try to impress the consumers?well, you just made us think twice before buying nokia phone again.
Trying to load music - succeeded first time when loading <4GB then deleted entire library from phone because i couldnt stop it using 1 particular album cover as a default for all albums with no artwork. My idea was to delete all traces of the 1 particular ubiquitous album cover from my laptop and try reuploading the original files, plus another 4GB of music. So far I havent been able to transfer any files. And it would seem that the more music I add to Nokia Music Player, the more it grinds to a holt. I deleted 2GB bringing back to approx 8GB and it started functioning again, albeit slowly.
Ive gone over my phone and laptop settings many times, trying new settings. Ive transfered the file storage location from My Music on my laptop, to my external hard drive. Ive copied a few files into that HD folder but they wont transfer to the phone either.
When I connect the phone to the usb port it acknowledges it but doesnt transfer any data. Ive tried changing the auto-transfer settings to no avail.
Also the phone wouldnt play (b4 I deleted all music from phone) a 16 bit WMA file I just bought, even though Nokia music player will play it.
on vodaphone network, signed up for mobile tv, when i try to connect i get the message "connect to server" when i choose yes it says "connecting" then "unable to connect", any suggestions im in a strong 3g area so i know its not a signal issue, 1st time back to nokia after a 3 yrs, so far not impressed with the N97
hi, i was having the same "connect to server " problems, its your internet settings what need changing, make your wap your no1 priority settings and then go to your real player settings and do the exact same there ( your mobile tv streams through real player ) and this should solve your problems.
hey there i have a prob. with my N97
i dont know how to download music from my laptop to the phone,it driving me crazy plzz any1 tell me how ??
thanx :)
My NOKIA N97 keeps presenting me with a message stating that it has a 'Software Failure' and that the memory is full. When i go into the apps to check how much memory is left it says it has 29GB free. I have deleted all my music, all my pictures and all my messages. Also when i try and text someone the keypad automatically sets itself to type the symbols in blue with the letters and even after pressing the 'Sym' button and the 'Shift' button it STILL types only in symbols.
Fed up and going to exchange it if i cannot fix it.
Hi I am just having the same problem with memory - saying to shut down applications but there aren't any open. I can't get into my messages or email. did you work out what to do? or should I be returning it?
i'm having the same problem with my n97...i cant view any of my pictures or even the thumbnails. it just freezes when i try to see. pls does any one have solutions for this problem?
I brought it One month back.Even when I am not charging the cell its showing me the yellow light.Also showing the charging bars even when the charger is unplugged! I think I made a big mitsake by spending my money on it!
to the guy wanting to transfer music from his laptop, you need to connect your phone to the laptop using mass memory mode. open up yourmusic file on the laptop use the send to option and send it to drive f which should be mass storage(or e on the phone). once the file is sent go into my computer and open up drive f ,you should see your file under all the other folder(like videos,music,maps etc) all you need to do now is drag and drop your folder into the music folder. it will now be on the phone.close all the applications and use the safely remove hardware icon on the bottom tool bar.(i asume your using vista).go into your music application on your phone and go into options look for the update library option go into that,once its updated you can ten use your music .enjoy hope this helps.
I have a number of problems with this phone, including the following:
a) The CD provided with the phone cannot be installed on my Mac computer (this might just be a problem in Australia though)
b) There seems to be no way, if just using the phone/computer cable, to transfer files onto the phone, presumably without the software from a). Sure, you can click and drag, say, a music file onto the phone, but firstly, there's no folder called 'music' on the phone, and it appears nowhere on the phone's music player, or in any other discernible location. The only way it can be done is through Bluetooth file transferring, which is obviously extremely slow and time-consuming.
c) Consequently, I have transferred only 49 songs onto the phone via blutooth, and now it says that the memory is full. At approximately 3 MB each song, that obviously doesn't equate to the advertised 32GB.
hello i have a serious problem with my nokia n97
i am on telstra prepaid and my phone will not send messages or call people
i can recieve messages and i can receive calls
is anyone having the same problem as me?
and can anyone help me out
this is really pissing me off
thanks
i have a problem with my nokia n97. camera lens had some scratch due to slide and because of it, with flash i found some shade on the picture...how to remove the scratch?
Had the same problem earlier, try deleting some messages from the SIM memory. Cant remember the exact steps but you can go to options from your message application and select display SIM messages. worked for me. Hope it works for u too.
The Nokia N97 wont start working. I press the power button to turn on, and the screen stay with NOKIA on it and does not go forward. Just stays with freeze NOKIA sign on it. Does anyone has any idea how to make MASTER RESET or something. I already removed the battery but nothing happened.
me too..
it just gets stuck on the nokia screen
it cant be switched off either...
the battery has to be removed
on starting again the same thing happens
make sure the sim card is inside the phone, take out the battery and put the battery back inside the phone, open the keyboard press these keys space, back delete, shift and power switch together and hold these keys for 30sec.give the phone time to reset, this should reset the phone, you will loose all your previous setting though.
I have so many problems with my Nokia N97 i am paying £40 a motnh for a useless phone it charges itself and then just dies?
Also i have about 30 songs on it totalling up to about 4gb if that and it says that the c: is full and i don't know how to transfer any data can anyone help me with this?
kindly follow these troubleshooting steps:
1. Set the default storage location of the Messaging Folder to the 32GB Mass Memory location or to your MicroSD card.
a. Press the Menu key, select Messaging , press Options then scroll to and select Settings
b. Scroll to and select Other
c. By default the last 20 of your sent messages are saved to the Sent folder in Messaging, if you do not want to keep any of your sent messages, you can set this option to No and or adjust the number of messages to save
d. All of your messaging folders are stored on the devices C: Phone Memory location out of the box. If you are a heavy text messaging, Email, or MMS user you may find that you run out of memory often. You can change the location that your messaging folders are stored. You may select the E: Mass Memory location or to your MicroSD card (F:). During this process you will be given the opportunity to copy the messages to the new storage location.
Any messages created or received after making this change will be stored in this new location.
2. Always install new applications to the 32GB Mass Memory or to your MicroSD card.
a. When you download and install new applications to your Nokia N97, it is strongly recommended that you install the application to either the E:
Mass Memory or to your MicroSD card (F:).
3. Verify that the Camera is set to use the 32GB Mass Memory or your MicroSD card to store newly captured images and video
a. With the Camera open, press Options , select Settings the scroll to and select Memory in use 4. There are too many applications open and running in the back ground.
a. Unlike many other products on the market, your Nokia N97 is a multi-tasking capable mobile computing device, allowing you to leave applications open and running in the background while you complete other tasks. Much like your home computer, there is a limited amount of memory available to store these apps while they are running. This is different from where the application is stored when it was installed.
If you press Options from any screen and select Show open apps. or press and hold the Menu key for approximately 2-3 seconds, you will be shown the list of applications that are currently running on your Nokia N97. You can tap and hold on any application and select Exit or simply tap the application and press Options and select Exit from the within the application.
Hi, I am having trouble with this stupid and useless Nokia n97. When my battery dies it takes me forever before I can switch my phone back on. This happened again today and I can not turn it back on at all. Does anyone know whats wrong with it???
hey my nokia N97 is stuck at the same place. when i restart the phone it shows NOKIA and it stuck it doesnt go further.. Did you manage to fix your problem?? please help.
Hi my phone has about 4 days it started great buut now when i try going for horizontal to vertical and vice versa it just takes a bit more of time going black first ! can anyone help me ?
I have even a bigger problem. My new Nokia N97 has no WLAN! I bought it specifically for this reason so that I can browse the internet wherever there is wireless network. I searched the Nokia website and they advise that I shoud go to Menu, Settings, Connectivity and then WLAN. But there is no WLAN under Connectivity on my phone. There is only Bluetooth, USB, Destinations and other stuff but no WLAN! I am so confused I don't know what to do. Does anyone know what is wrong with my phone? I dont want to mention the hanging. This phone will hang at the slightest opportunity until you switch off, remove the battery and re-boot. Useless expensive phone. Please some one tell these Nokia guys! My e-mail address is wellsm@wellfield.co.bw.
Salam to all,
I have also face some problem with my nokia n-97
my touch screen is not working properly and hanging problem. I have restore factory setting, remove battery, switch off phone press shift key+space+enter and switch on. but problem has not solved permanently.
With the flashing envelope - clearing your sim messages may work. That happened to me before and I'd deleted the messages from my SIM card and it was gone.
I'm also having problems with my N97 hanging often, after which I would have no other choice but to force "reboot" it by taking out the batteries. When I try switching it on again, it will hang after loading the "Nokia" screen and I'd have to wait about 30 minutes or so, to fire up the phone and get it working again.
hi please can anyone help me my nokia n97 keeps saying phone memory full delete or move from c; phone memory. so if anyone knows how to do this please let me know
e-mail,,, mickey.ep@blueyonder.co.uk
0 vote hi i have a problem with my
hi i have a problem with my n97 when i try to se he photos it just freeze and i cant see them or even the thumbnails i cant i can only download them.
does anyone knows how to fix this???
thanks my email is aguerrap@hotmail.com
0 vote I had the exact same
I had the exact same problem, I found the answer here -
http://www.fixya.com/support/t2726582-nokia_n97_screen_freeze
It was nice and simple.
hope it helps :-)
0 vote why does this phone hang a
why does this phone hang a lot..
its not user friendly- N97
Am worried if i made a best buy?
Pl bring my worries to solace.
Help smooth functioning of my- N97 ...
0 vote I am having the same
I am having the same experience with my only one week old N97. It hangs after receiving a call and cant be switched off until it has to be rebooted- by removing and replacing the battery. I had a P1i. Does Nokia have any advice for sorting out this problem?
0 vote adrian, i m also facing the
adrian,
i m also facing the same problem.
whenever i try to see imades fron image viewer in n97 whic i bought just a month ago'
it just hangs up not even thumbnails are visible.
does any one knows what's wrong'
whiether it's
software defect or hardware'
if someoen can help...
plz i m wating.
rahultowardsvictory@yahoo.com
rahultowardsvictory@gmail.com
rahultowardsvictory@rediffmail.com
0 vote Just restore to factory
Just restore to factory settings..
0 vote I am having problems with my
I am having problems with my apps i cannot load them onto my home screen i have one left on there but this will not open either!
0 vote ive had this problem too...
ive had this problem too... have you found a solution?
0 vote i have a big problem with my
i have a big problem with my n97 i just bought a week ago. the headset icon stays on all the time even adn the loudspeaker does not work or i cannot talk to anyon on the phone with the headset. if you can help the can u please email me on ataur_4u2nv@hotmail.co.uk
thanks
0 vote my touch screen has stopped
my touch screen has stopped wporking what should i do? i havent dropped it or anything. it just happened 1 day
1 vote i exchanged my N97 twice now
i exchanged my N97 twice now 'coz the first one i bought always hang up.now the 2nd phone has the same problem.this is the biggest mistake i made.i should've just bought samsung omnia than this rubbish gadget made by NOKIA.well,try to impress the consumers?well, you just made us think twice before buying nokia phone again.
0 vote N97 is causing me big stress
N97 is causing me big stress right now.
Trying to load music - succeeded first time when loading <4GB then deleted entire library from phone because i couldnt stop it using 1 particular album cover as a default for all albums with no artwork. My idea was to delete all traces of the 1 particular ubiquitous album cover from my laptop and try reuploading the original files, plus another 4GB of music. So far I havent been able to transfer any files. And it would seem that the more music I add to Nokia Music Player, the more it grinds to a holt. I deleted 2GB bringing back to approx 8GB and it started functioning again, albeit slowly.
Ive gone over my phone and laptop settings many times, trying new settings. Ive transfered the file storage location from My Music on my laptop, to my external hard drive. Ive copied a few files into that HD folder but they wont transfer to the phone either.
When I connect the phone to the usb port it acknowledges it but doesnt transfer any data. Ive tried changing the auto-transfer settings to no avail.
Also the phone wouldnt play (b4 I deleted all music from phone) a 16 bit WMA file I just bought, even though Nokia music player will play it.
Any ideas guys?
My emails dj.pod@ripsnorter.co.uk
0 vote on vodaphone network, signed
on vodaphone network, signed up for mobile tv, when i try to connect i get the message "connect to server" when i choose yes it says "connecting" then "unable to connect", any suggestions im in a strong 3g area so i know its not a signal issue, 1st time back to nokia after a 3 yrs, so far not impressed with the N97
0 vote hi, i was having the same
hi, i was having the same "connect to server " problems, its your internet settings what need changing, make your wap your no1 priority settings and then go to your real player settings and do the exact same there ( your mobile tv streams through real player ) and this should solve your problems.
0 vote hey there i have a prob.
hey there i have a prob. with my N97
i dont know how to download music from my laptop to the phone,it driving me crazy plzz any1 tell me how ??
thanx :)
0 vote when new message arrives
when new message arrives screen does nogt blink help anyone ironfist699@yahoo.gr
0 vote My NOKIA N97 keeps
My NOKIA N97 keeps presenting me with a message stating that it has a 'Software Failure' and that the memory is full. When i go into the apps to check how much memory is left it says it has 29GB free. I have deleted all my music, all my pictures and all my messages. Also when i try and text someone the keypad automatically sets itself to type the symbols in blue with the letters and even after pressing the 'Sym' button and the 'Shift' button it STILL types only in symbols.
Fed up and going to exchange it if i cannot fix it.
Can anyone help?
0 vote Hi I am just having the same
Hi I am just having the same problem with memory - saying to shut down applications but there aren't any open. I can't get into my messages or email. did you work out what to do? or should I be returning it?
0 vote ive experienced the same
ive experienced the same problems you have had with texting. What i did was hold down the little blue arrow for 2-3 seconds and it fixed it
0 vote i'm having the same problem
i'm having the same problem with my n97...i cant view any of my pictures or even the thumbnails. it just freezes when i try to see. pls does any one have solutions for this problem?
contact me on marvonye@yahoo.com
i rily need help
0 vote I brought it One month
I brought it One month back.Even when I am not charging the cell its showing me the yellow light.Also showing the charging bars even when the charger is unplugged! I think I made a big mitsake by spending my money on it!
0 vote to the guy wanting to
to the guy wanting to transfer music from his laptop, you need to connect your phone to the laptop using mass memory mode. open up yourmusic file on the laptop use the send to option and send it to drive f which should be mass storage(or e on the phone). once the file is sent go into my computer and open up drive f ,you should see your file under all the other folder(like videos,music,maps etc) all you need to do now is drag and drop your folder into the music folder. it will now be on the phone.close all the applications and use the safely remove hardware icon on the bottom tool bar.(i asume your using vista).go into your music application on your phone and go into options look for the update library option go into that,once its updated you can ten use your music .enjoy hope this helps.
0 vote I have a number of problems
I have a number of problems with this phone, including the following:
a) The CD provided with the phone cannot be installed on my Mac computer (this might just be a problem in Australia though)
b) There seems to be no way, if just using the phone/computer cable, to transfer files onto the phone, presumably without the software from a). Sure, you can click and drag, say, a music file onto the phone, but firstly, there's no folder called 'music' on the phone, and it appears nowhere on the phone's music player, or in any other discernible location. The only way it can be done is through Bluetooth file transferring, which is obviously extremely slow and time-consuming.
c) Consequently, I have transferred only 49 songs onto the phone via blutooth, and now it says that the memory is full. At approximately 3 MB each song, that obviously doesn't equate to the advertised 32GB.
What am I doing wrong here??????
0 vote hello i have a serious
hello i have a serious problem with my nokia n97
i am on telstra prepaid and my phone will not send messages or call people
i can recieve messages and i can receive calls
is anyone having the same problem as me?
and can anyone help me out
this is really pissing me off
thanks
0 vote Hi im have more or less the
Hi im have more or less the same probleme but I can phone but cant receive calls dont have a answer but working on it.
0 vote hi there i have a problem
hi there
i have a problem with my nokia n97. camera lens had some scratch due to slide and because of it, with flash i found some shade on the picture...how to remove the scratch?
please help me on this.
thanks.
0 vote I HAVE AN ENVELOPE THAT
I HAVE AN ENVELOPE THAT FLASHES ON THE TOP MY SCREEN, CAN'T GET RID OF IT AND NO IDEA WHY IT IS THERE
1 vote Had the same problem
Had the same problem earlier, try deleting some messages from the SIM memory. Cant remember the exact steps but you can go to options from your message application and select display SIM messages. worked for me. Hope it works for u too.
0 vote The Nokia N97 wont start
The Nokia N97 wont start working. I press the power button to turn on, and the screen stay with NOKIA on it and does not go forward. Just stays with freeze NOKIA sign on it. Does anyone has any idea how to make MASTER RESET or something. I already removed the battery but nothing happened.
0 vote me too.. it just gets stuck
me too..
it just gets stuck on the nokia screen
it cant be switched off either...
the battery has to be removed
on starting again the same thing happens
1 vote make sure the sim card is
make sure the sim card is inside the phone, take out the battery and put the battery back inside the phone, open the keyboard press these keys space, back delete, shift and power switch together and hold these keys for 30sec.give the phone time to reset, this should reset the phone, you will loose all your previous setting though.
0 vote
thanx buddy it really works
0 vote thanks for the help it
thanks for the help it really work
0 vote I have so many problems with
I have so many problems with my Nokia N97 i am paying £40 a motnh for a useless phone it charges itself and then just dies?
Also i have about 30 songs on it totalling up to about 4gb if that and it says that the c: is full and i don't know how to transfer any data can anyone help me with this?
0 vote kindly follow these
kindly follow these troubleshooting steps:
1. Set the default storage location of the Messaging Folder to the 32GB Mass Memory location or to your MicroSD card.
a. Press the Menu key, select Messaging , press Options then scroll to and select Settings
b. Scroll to and select Other
c. By default the last 20 of your sent messages are saved to the Sent folder in Messaging, if you do not want to keep any of your sent messages, you can set this option to No and or adjust the number of messages to save
d. All of your messaging folders are stored on the devices C: Phone Memory location out of the box. If you are a heavy text messaging, Email, or MMS user you may find that you run out of memory often. You can change the location that your messaging folders are stored. You may select the E: Mass Memory location or to your MicroSD card (F:). During this process you will be given the opportunity to copy the messages to the new storage location.
Any messages created or received after making this change will be stored in this new location.
2. Always install new applications to the 32GB Mass Memory or to your MicroSD card.
a. When you download and install new applications to your Nokia N97, it is strongly recommended that you install the application to either the E:
Mass Memory or to your MicroSD card (F:).
3. Verify that the Camera is set to use the 32GB Mass Memory or your MicroSD card to store newly captured images and video
a. With the Camera open, press Options , select Settings the scroll to and select Memory in use 4. There are too many applications open and running in the back ground.
a. Unlike many other products on the market, your Nokia N97 is a multi-tasking capable mobile computing device, allowing you to leave applications open and running in the background while you complete other tasks. Much like your home computer, there is a limited amount of memory available to store these apps while they are running. This is different from where the application is stored when it was installed.
If you press Options from any screen and select Show open apps. or press and hold the Menu key for approximately 2-3 seconds, you will be shown the list of applications that are currently running on your Nokia N97. You can tap and hold on any application and select Exit or simply tap the application and press Options and select Exit from the within the application.
0 vote This was very good and
This was very good and solved my problem. thanks a lot!!!!
0 vote my nokia n97 is receiving
my nokia n97 is receiving sms only if i send any sms and my call logs are not seen its a problem nokia is not good at preparation of n97
1 vote Hi, I am having trouble with
Hi, I am having trouble with this stupid and useless Nokia n97. When my battery dies it takes me forever before I can switch my phone back on. This happened again today and I can not turn it back on at all. Does anyone know whats wrong with it???
0 vote how can i connect my netbook
how can i connect my netbook to my n97 and use internet on netbook ? can make phone dial from netbook just not get www ! Anyone help fix ?
0 vote Help me please my NOKIA97
Help me please my NOKIA97 (N97) is not recieving the text messages send to me, but who ever send me a text message is getting respond Y.
0 vote Help me please my NOKIA97
Help me please my NOKIA97 (N97) is not recieving the text messages send to me, but who ever send me a text message is getting respond Y.
0 vote hi ,, my nokia n97 not
hi ,, my nokia n97 not opening when i restart my phone it show me only nokia an dit stack there ,, soo wht can i do plz help ,,,,,, thanks
0 vote hey my nokia N97 is stuck at
hey my nokia N97 is stuck at the same place. when i restart the phone it shows NOKIA and it stuck it doesnt go further.. Did you manage to fix your problem?? please help.
0 vote Hi my phone has about 4 days
Hi my phone has about 4 days it started great buut now when i try going for horizontal to vertical and vice versa it just takes a bit more of time going black first ! can anyone help me ?
0 vote I have even a bigger
I have even a bigger problem. My new Nokia N97 has no WLAN! I bought it specifically for this reason so that I can browse the internet wherever there is wireless network. I searched the Nokia website and they advise that I shoud go to Menu, Settings, Connectivity and then WLAN. But there is no WLAN under Connectivity on my phone. There is only Bluetooth, USB, Destinations and other stuff but no WLAN! I am so confused I don't know what to do. Does anyone know what is wrong with my phone? I dont want to mention the hanging. This phone will hang at the slightest opportunity until you switch off, remove the battery and re-boot. Useless expensive phone. Please some one tell these Nokia guys! My e-mail address is wellsm@wellfield.co.bw.
1 vote Salam to all, I have also
Salam to all,
I have also face some problem with my nokia n-97
my touch screen is not working properly and hanging problem. I have restore factory setting, remove battery, switch off phone press shift key+space+enter and switch on. but problem has not solved permanently.
0 vote plz hel on my nokia n97 only
plz hel on my nokia n97 only I can see nokia nothing else plz hel
0 vote I TOO HAVE A FLASHING
I TOO HAVE A FLASHING ENVELOPE ON TOP RIGHT OF SCREEN .......ANYONE HAVE ANY IDEAS HOW TO GET RID OF IT ?
0 vote With the flashing envelope -
With the flashing envelope - clearing your sim messages may work. That happened to me before and I'd deleted the messages from my SIM card and it was gone.
I'm also having problems with my N97 hanging often, after which I would have no other choice but to force "reboot" it by taking out the batteries. When I try switching it on again, it will hang after loading the "Nokia" screen and I'd have to wait about 30 minutes or so, to fire up the phone and get it working again.
*frustrated*
0 vote hi please can anyone help me
hi please can anyone help me my nokia n97 keeps saying phone memory full delete or move from c; phone memory. so if anyone knows how to do this please let me know
e-mail,,, mickey.ep@blueyonder.co.uk
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