My phone freezes and I am not able to use any of the services. Sometimes its wrong icon responding. I cannot read my mail, open my phonebook or anything at all. What could be the problem and how do I solve the problem.
Hello Guys. I have the same problem and I found out the problem. The problem is a faulty contact from the touchscreen leading to the phone board. To be short: on the right side of the phone were the volume buttons are, under the touchscreen is the screen's contact. Try "detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something) and see if the touchscreen is responding in anyway. My phone has a bad contact there, and in normal mode all is frozen. Now if I try to pull towards me, the touchscreen frame from the rest of the chassis, only a mm SURPRISE!! My touchscreen is working. IF this is your case too...I suggest get a screw-driver and open the chassis, and trying to make the connection permanent, somehow. I haven't done this yet, but will do it today. If anyone is interested I could post the results:) PS: you can send it back to warranty of a repair phone shop, only to force you to buy a new touchscreen and pay for the repairs, on a 99% working phone, with a faulty contact. The choice is yours:)
I made some spelling and words error above, so I'll correct them :
Hello Guys. I have the same problem and I found out the solution. The problem is a faulty contact from the touchscreen leading to the phone board. To be short: on the right side of the phone were the volume buttons are, under the touchscreen is the screen's contact. Try "detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something) and see if the touchscreen is responding in anyway. My phone has a bad contact there, and in normal mode all is frozen. Now if I try to pull towards me, the touchscreen frame from the rest of the chassis, only a mm SURPRISE!! My touchscreen is working. IF this is your case too...I suggest get a screw-driver and open the chassis, and trying to make the connection permanent, somehow. I haven't done this yet, but will do it today. If anyone is interested I could post the results:) PS: you can send it back to warranty of a repair phone shop, only to force you to buy a new touchscreen and pay for the repairs, on a 99% working phone, with a faulty contact. The choice is yours:)
Helifax, you are genius. Been trying to get my pixon sorted for 2 months now. Took me a while but managed to follow your instructions. Your a star. Wish had googled this info sooner!!! Thanks
Wow it worked for me too. Thank you so much for posting the info. wished I had googled it sooner and saved myself hours of annoyance and frustration. Thanks hun
That's the best solution offered so far for the problem for this phone. I'll try it tonight and let you guys know. I'm very disappointed with this phone, considering it is not a cheap phone. Perhaps I should've gotten a LG instead.
has any1 managed to fix this problem,coz ive tried everything n its driving me mad!!!sumtimes i cant use my fone 4 up2 12 hours then it jus works again,sum 1 please help? ?
Sorry for the late reply. I tried to open the case unfortunatly I managed to unscrew one screw. On my phone the other was completly stuck(and I used the proper tools...yeah I know they are very small Philips type screws). So being stuck with only one screw removed and one still on the case, I needed a different aproach...I know this is not very high tech or something but here it is : from a match I chopped a little piece of wood and inserted it between the case and the digitizer(it's like 2 mm piece of wood) which then I painted it black with a marker :)) ) On a close inspection you can see it, but not from afar. So, now, from the last week on, my phone is working perfectly. Again I dunnot encourage this if your phone has a warranty. If, however, like in my case, you have the phone without a warranty try to do this. It should work if this is the same problem as mine. I will try to make a picture of my phone and post it here:)
i had same prob then read this post and cuz mine is under warrenty instead of lifting up the efge of the screen in pressed hard on the edge above the down volume button and it worked, couldnt have done it with out the pionters from halifax tho
i couldnt do the halifax why as my case around my screen wernt lifting i tried your way an it worked straight away am so relievd it has been frooze since yesterday teatime, i didnt really wont to tell my mum an dad or they would go mental lol, so thank you very much you have saved my life lol :)
tryed pressing on the side really hard next to the down volume it worked straight away, have had to do it a few times though to get it working again but better than paying the price at the shop to get it fixed when its not really broken. x
My Phone Pixon M8800 too has the same problem.
The screen is frozen and it is not responding.
Pls let me know clearly how I shoud fix this problem. You mentioned about detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something)
How i can do this, I couldn't any gap where I can detach the screen face from the phone body.
Even me too has the same problem. Screen is frozen and not responding.
To fix this problem, you have mentioned that "detach the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something)
Pls let me know how u have done this. I couldn't find any gap at the volume down button.
I did as everyone had said and luckily it started working again. It had been off for hours and is very annoying!! It messed it up a bit when trying to send a text, so i ran a needle all the way around the side near the volume, it got a bit of muck out and started working fine again. I bet it doesnt last long though. Thanks for the help :-)
Whats up with this phone? I have had to send mine off to T-Mobile to get fixed, even though this is the 2nd time I have had to send it for repair, I have only had it since January this year and it's still under warranty, they will not exchange it.
Thanks, mate your advice WORKED! the Screen-Freeze kept happening at randoms times and sometimes for up hours to days? (was always working so couldnt bring it in under warranty) and i know what there like for messing people about when it comes to ligitimat problems or repairs. Anyway, tried your advice and Hey presto! solved the problem, at least i can use/tranfere phone, contacts etc.. in the meantime and then ill go back to the store. people should pay You for the advise not those unhelpful ones whos probably 90% only intention is to try fob you off or make you pay more £££.
Lifted the screen worked for me too. I just inserted a pointed needle at the side of the screen where the volume controls are, and lifted to some mm. Thanks Helifax for the solution.
When I got this phone, I thought it was really great. Now, after 6 months or so, my touch screen almost never works, and it's gotten to the point where simply pulling the screen away from the chassis a little no longer brings it back. I'm more than a little frustrated.
I've attempted to unscrew the chassis screw a little, but to no avail (It's stuck in there pretty tight, I'd need some more heavy duty screwdrivers than the ones I have).
T-Mobile's answer was "Either we can take it and you'll get it back in 28 days, or you can go over the road to the Nokia/Samsung @ fonebox shop and speak to the Samsung rep, they can do it in a day." So not only is their customer service not what I'd hoped for, but they'd also rather pass the book.
In any case, I've found the if I squeeze the screen gently at the top-right (near the volume button) it comes back, temporarily.
HELP!!
i've tried all the stuff everyone's said but t's still not working,it's reaaly annoying does anyone else know any more solutions?, annd if anything ireally dont wana go and have to take it into the shop cause that happened to my last phone and it took forever, and ihave to go to school everyday and ireally need my phone
Brilliant. This has been frustrating me all day and thanks to this advice it's sorted, but it does only work if the battery cover is on (i was trying other things before i read this. they didn't work)
well i was just ready to throw my pixon through the window when i tried the pressing the screen thing - and it worked! i do think it is a rubbish fault and i will be taking my phone back to the 02 shop to see if they will replace it. they have had plenty of my money over the years x
I've looked a trailer for the "2012". I was interested in this theme.
Please advise me a good site on this topic.
And what do you think about the end of the world 2012.
Thanks Helifax! :D
Your advice helped me out,
Lifted the screen up a bit with my fingernail, next to the volume up button :)
Everything seems fine again now ^^
Thanks Helifax and Andylad 81... was loosing the plot with my pixon as it always froze as I desperately needed it! Will be another 8 months before I can upgrade but I WILL NEVER BUY ANOTHER SAMSUNG PHONE AGAIN!! Once bitten and all....
Hey guys, dunno if anyone's written about this already (I couldn't be bothered to read it all) but recently when I go to use my camera, the black screen with the camera logo on it just stays there and I have to turn my phone off and on again to unfreeze it. Any ideas whats going on or am I gonna have to send it back?
thank you jim! i tried the other solutions but they didnt work for me but yours did i just gently pressed the top right hand corner of my screen but sometimes i have to hold it there while txtin.
I've read the other posts about the camera, the blur thing happens to me too. Also sometimes the lens cover doesnt open when i go into camera mode, anyone out there who could lend a helping hand
hey guys i too have a camera problem with samsung pixon m8800.when i switch on the camera, only the camera icon turns up with black screen.Any solutions, pls if u got any post it, will be helpful for many of samsung sufferers.
thanx
a friend of mine recommended this phone to me and we actually are having the same problem at the same time. i can't wait until i see him tomorrow to fix it. he's going to freak.
Heflix! truely amazing! thank you so much for putting info up on here on how to solve a frozen screen- you've saved me much annoyance and trouble with my phone HUGE thank you! it hasnt worked in 2 days and is now working perfect!!
I have put a needle at the right side and i am not noticing anything this is the second time as i had the software changed last month for freezing screen.NOW AGAIN.The pixon is a mess.
ginger
0 vote Yeah, I have the same
Yeah, I have the same problem, it's been frozen for hours now.
0 vote same with me guys, m8800 is
same with me guys, m8800 is not advisable to buy..... mine is not working for almost one month already... touch screen is not working...
1 vote Hello Guys. I have the same
Hello Guys. I have the same problem and I found out the problem. The problem is a faulty contact from the touchscreen leading to the phone board. To be short: on the right side of the phone were the volume buttons are, under the touchscreen is the screen's contact. Try "detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something) and see if the touchscreen is responding in anyway. My phone has a bad contact there, and in normal mode all is frozen. Now if I try to pull towards me, the touchscreen frame from the rest of the chassis, only a mm SURPRISE!! My touchscreen is working. IF this is your case too...I suggest get a screw-driver and open the chassis, and trying to make the connection permanent, somehow. I haven't done this yet, but will do it today. If anyone is interested I could post the results:) PS: you can send it back to warranty of a repair phone shop, only to force you to buy a new touchscreen and pay for the repairs, on a 99% working phone, with a faulty contact. The choice is yours:)
Best regards
1 vote I made some spelling and
I made some spelling and words error above, so I'll correct them :
Hello Guys. I have the same problem and I found out the solution. The problem is a faulty contact from the touchscreen leading to the phone board. To be short: on the right side of the phone were the volume buttons are, under the touchscreen is the screen's contact. Try "detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something) and see if the touchscreen is responding in anyway. My phone has a bad contact there, and in normal mode all is frozen. Now if I try to pull towards me, the touchscreen frame from the rest of the chassis, only a mm SURPRISE!! My touchscreen is working. IF this is your case too...I suggest get a screw-driver and open the chassis, and trying to make the connection permanent, somehow. I haven't done this yet, but will do it today. If anyone is interested I could post the results:) PS: you can send it back to warranty of a repair phone shop, only to force you to buy a new touchscreen and pay for the repairs, on a 99% working phone, with a faulty contact. The choice is yours:)
0 vote Helifax, you are genius.
Helifax, you are genius. Been trying to get my pixon sorted for 2 months now. Took me a while but managed to follow your instructions. Your a star. Wish had googled this info sooner!!! Thanks
0 vote Wow it worked for me too.
Wow it worked for me too. Thank you so much for posting the info. wished I had googled it sooner and saved myself hours of annoyance and frustration. Thanks hun
0 vote Nice one. This worked on my
Nice one. This worked on my M8880. Saved me myself £30- some villan trying to sharge me to do the same job. Thank you.
0 vote Perfect. It really works.
Perfect. It really works. But I am surprised and angry about Samsung
0 vote Hey Helifax! Thanks for
Hey Helifax! Thanks for that! It totally worked! Please let me know if you managed to make it permanent! Thanks again!
0 vote That's the best solution
That's the best solution offered so far for the problem for this phone. I'll try it tonight and let you guys know. I'm very disappointed with this phone, considering it is not a cheap phone. Perhaps I should've gotten a LG instead.
0 vote has any1 managed to fix this
has any1 managed to fix this problem,coz ive tried everything n its driving me mad!!!sumtimes i cant use my fone 4 up2 12 hours then it jus works again,sum 1 please help? ?
0 vote Sorry for the late reply. I
Sorry for the late reply. I tried to open the case unfortunatly I managed to unscrew one screw. On my phone the other was completly stuck(and I used the proper tools...yeah I know they are very small Philips type screws). So being stuck with only one screw removed and one still on the case, I needed a different aproach...I know this is not very high tech or something but here it is : from a match I chopped a little piece of wood and inserted it between the case and the digitizer(it's like 2 mm piece of wood) which then I painted it black with a marker :)) ) On a close inspection you can see it, but not from afar. So, now, from the last week on, my phone is working perfectly. Again I dunnot encourage this if your phone has a warranty. If, however, like in my case, you have the phone without a warranty try to do this. It should work if this is the same problem as mine. I will try to make a picture of my phone and post it here:)
Best regards to you all.
0 vote wow...it sure works...i saw
wow...it sure works...i saw it with my eyes..it's incredible!!!
:* helifax you're the best
0 vote i had same prob then read
i had same prob then read this post and cuz mine is under warrenty instead of lifting up the efge of the screen in pressed hard on the edge above the down volume button and it worked, couldnt have done it with out the pionters from halifax tho
0 vote i couldnt do the halifax why
i couldnt do the halifax why as my case around my screen wernt lifting i tried your way an it worked straight away am so relievd it has been frooze since yesterday teatime, i didnt really wont to tell my mum an dad or they would go mental lol, so thank you very much you have saved my life lol :)
0 vote tryed pressing on the side
tryed pressing on the side really hard next to the down volume it worked straight away, have had to do it a few times though to get it working again but better than paying the price at the shop to get it fixed when its not really broken. x
0 vote My Phone Pixon M8800 too has
My Phone Pixon M8800 too has the same problem.
The screen is frozen and it is not responding.
Pls let me know clearly how I shoud fix this problem. You mentioned about detaching the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something)
How i can do this, I couldn't any gap where I can detach the screen face from the phone body.
Pls let me how you fixed this problem
Thanks,
Yogesh SS
0 vote Hi, Even me too has the same
Hi,
Even me too has the same problem. Screen is frozen and not responding.
To fix this problem, you have mentioned that "detach the screens face a little from the phone body exactly at the volume down button(using ur fingernail or something)
Pls let me know how u have done this. I couldn't find any gap at the volume down button.
Thanks,
Yogesh SS
0 vote I did as everyone had said
I did as everyone had said and luckily it started working again. It had been off for hours and is very annoying!! It messed it up a bit when trying to send a text, so i ran a needle all the way around the side near the volume, it got a bit of muck out and started working fine again. I bet it doesnt last long though. Thanks for the help :-)
0 vote Helifax well done for the
Helifax well done for the temporary fix. Cheers
0 vote Whats up with this phone? I
Whats up with this phone? I have had to send mine off to T-Mobile to get fixed, even though this is the 2nd time I have had to send it for repair, I have only had it since January this year and it's still under warranty, they will not exchange it.
0 vote
Mine's done it too :(
0 vote Hey Helifax Thanks, mate
Hey Helifax
Thanks, mate your advice WORKED! the Screen-Freeze kept happening at randoms times and sometimes for up hours to days? (was always working so couldnt bring it in under warranty) and i know what there like for messing people about when it comes to ligitimat problems or repairs. Anyway, tried your advice and Hey presto! solved the problem, at least i can use/tranfere phone, contacts etc.. in the meantime and then ill go back to the store. people should pay You for the advise not those unhelpful ones whos probably 90% only intention is to try fob you off or make you pay more £££.
Thanks 5* Star
0 vote Lifted the screen worked for
Lifted the screen worked for me too. I just inserted a pointed needle at the side of the screen where the volume controls are, and lifted to some mm. Thanks Helifax for the solution.
0 vote When I got this phone, I
When I got this phone, I thought it was really great. Now, after 6 months or so, my touch screen almost never works, and it's gotten to the point where simply pulling the screen away from the chassis a little no longer brings it back. I'm more than a little frustrated.
I've attempted to unscrew the chassis screw a little, but to no avail (It's stuck in there pretty tight, I'd need some more heavy duty screwdrivers than the ones I have).
T-Mobile's answer was "Either we can take it and you'll get it back in 28 days, or you can go over the road to the Nokia/Samsung @ fonebox shop and speak to the Samsung rep, they can do it in a day." So not only is their customer service not what I'd hoped for, but they'd also rather pass the book.
In any case, I've found the if I squeeze the screen gently at the top-right (near the volume button) it comes back, temporarily.
0 vote HELP!! i've tried all the
HELP!!
i've tried all the stuff everyone's said but t's still not working,it's reaaly annoying does anyone else know any more solutions?, annd if anything ireally dont wana go and have to take it into the shop cause that happened to my last phone and it took forever, and ihave to go to school everyday and ireally need my phone
thaaanks [:
0 vote hy gays my touch is not
hy gays my touch is not working what should i do ...
0 vote Thankyou so much for posting
Thankyou so much for posting that solution. It worked for me!
0 vote Brilliant. This has been
Brilliant. This has been frustrating me all day and thanks to this advice it's sorted, but it does only work if the battery cover is on (i was trying other things before i read this. they didn't work)
A thousand thankyous
0 vote
my touchscreen is not working
0 vote pls. help me! my touchscreen
pls. help me! my touchscreen is not working! what should i do????
0 vote hey i got a problem with the
hey i got a problem with the camera, sometimes the camera is clear but sometimes the images are blur. has anybody faced similar issue
0 vote well i was just ready to
well i was just ready to throw my pixon through the window when i tried the pressing the screen thing - and it worked! i do think it is a rubbish fault and i will be taking my phone back to the 02 shop to see if they will replace it. they have had plenty of my money over the years x
0 vote Wow Helifax ! This worked
Wow Helifax ! This worked like a charm. Only that I inserted the tip of the tooth pick near the vokume up button.
Thanks a ton man!
0 vote Helifax your words of wisdom
Helifax your words of wisdom done me proud! Thanks for the info :))
0 vote i bought a brand new pixon
i bought a brand new pixon and got the same problem.
Tough i have tried every thing nothing is working.
If some angle person let me understand it better.
through some pictures or short video. i would be really thank full to him.
my email is id vickyarora@gmail.com
0 vote thanks for your advice bet t
thanks for your advice bet t didt worked for me
can some ne pst some pic or video of some sought?
0 vote Thank you so much! only
Thank you so much! only problem is when i take my fingernail out it stops working again :((((( Only had it a matter of months :(
0 vote Hi I've looked a trailer for
Hi
I've looked a trailer for the "2012". I was interested in this theme.
Please advise me a good site on this topic.
And what do you think about the end of the world 2012.
Thanks.
0 vote Thanks Helifax! :D Your
Thanks Helifax! :D
Your advice helped me out,
Lifted the screen up a bit with my fingernail, next to the volume up button :)
Everything seems fine again now ^^
0 vote Thanks Helifax and Andylad
Thanks Helifax and Andylad 81... was loosing the plot with my pixon as it always froze as I desperately needed it! Will be another 8 months before I can upgrade but I WILL NEVER BUY ANOTHER SAMSUNG PHONE AGAIN!! Once bitten and all....
0 vote Hey guys, dunno if anyone's
Hey guys, dunno if anyone's written about this already (I couldn't be bothered to read it all) but recently when I go to use my camera, the black screen with the camera logo on it just stays there and I have to turn my phone off and on again to unfreeze it. Any ideas whats going on or am I gonna have to send it back?
0 vote Hi Everyone, Just found this
Hi Everyone,
Just found this site and thought it might be useful to chat to people who are trying to accomplish the same as me!
I spend too much of my life on the internet and look forward to chatting to you all and picking up and sharing ideas along the way!
Tina
0 vote You are a genius Halifax!!
You are a genius Halifax!! It worked for me too! Thanks mate!
0 vote thank you jim! i tried the
thank you jim! i tried the other solutions but they didnt work for me but yours did i just gently pressed the top right hand corner of my screen but sometimes i have to hold it there while txtin.
I've read the other posts about the camera, the blur thing happens to me too. Also sometimes the lens cover doesnt open when i go into camera mode, anyone out there who could lend a helping hand
Thank you
xxx
0 vote Thanks very much, you saved
Thanks very much, you saved my phone.
Thanks again!
0 vote hey guys i too have a camera
hey guys i too have a camera problem with samsung pixon m8800.when i switch on the camera, only the camera icon turns up with black screen.Any solutions, pls if u got any post it, will be helpful for many of samsung sufferers.
thanx
0 vote that was fking amazing. a
that was fking amazing.
a friend of mine recommended this phone to me and we actually are having the same problem at the same time. i can't wait until i see him tomorrow to fix it. he's going to freak.
thanks so much
0 vote Heflix! truely amazing!
Heflix! truely amazing! thank you so much for putting info up on here on how to solve a frozen screen- you've saved me much annoyance and trouble with my phone HUGE thank you! it hasnt worked in 2 days and is now working perfect!!
0 vote I have put a needle at the
I have put a needle at the right side and i am not noticing anything this is the second time as i had the software changed last month for freezing screen.NOW AGAIN.The pixon is a mess.
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